AWS says outage was caused by overloaded network devices

San Francisco, December 12, 2012 : .

Amazon Web Services, the Cloud arm, of tech giant Amazon has provided an explanation for the cause of the downed services as well as third-party sites and platforms that use AWSThe company posted a message on AWS explaining that the problem was caused by an automated process.It occurred around 10.30 AM.According to The Verge, ET is the Eastern Time Zone in Northern Virginia (USEAST-1), According to the company, "An automate activity was performed in order to increase the capacity of an AWS service hosted within the main AWS network." The company explained that this caused a surge in connection activity, which overwhelmed the network devices connecting to the AWS network.

This led to delays in communication between these networks.

According to the report, this issue even impacted Amazons ability to see what exactly was going wrong with the system.

It prevented the companys operations team from using its real-time monitoring system and internal controls that they typically rely on, explaining why the outage took so long to fix.vc/dpb