Jammu, Oct 22 : Jammu and Kashmir Lieutenant Governor Manoj Sinha on Sunday paid obeisance at Shri Mata Vaishno Devi Shrine and launched and dedicated ‘Live Darshan Facility’ and Bi-lingual chatbot on the website of the Shri Mata Vaishno Devi Shrine Board for the devotees.
He also released a Yatra Guide Book on Mata Vaishno Devi pilgrimage ‘The Bhakti of Shakti’ by Rupa Publications.
"The Live Darshan Facility is available at the official website of the Shrine Board -www.maavaishnodevi.org.
This initiative has been taken by the Shrine Board for the larger facilitation of devotees," an official statement said.
"In addition, with an aim to provide authentic information to pilgrims, a Bi-lingual Interactive Chatbot ‘Shakti’ has been developed for the official website augmenting the 24x7 toll-free helpline for addressing queries and grievances received from pilgrims.
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It is pertinent to mention that over 20,000 pilgrims are being facilitated every month by the Call Centre.
The chatbot will provide all the relevant information on services/facilities provided by Shri Mata Vaishno Devi Shrine Board and provide much-needed help to pilgrims to plan their visit in advance.
It also features relaying of video/audio content for pilgrim awareness and the latest updates at the Holy Shrine.
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