Former Chairman of SBI: Digital banking push has become a pull factor

New Delhi, December 7, 2017 : .Digitisation of Indian banking services has become a pull factor.

It started out as a push, said Rajnish Kumar, former chairman of State Bank of India.

It was written after he retired "when he had lots of leisure time".Initially, the government's push for digital was, in my opinion, a push.It has become a pull factor.

Covid has accelerated this because consumers now desire everything less.